I paused my Inbox, so why am I still getting email?
Usually when this happens it is the result of a Gmail setting. Please try the following:
cog (A) in the top right corner of Gmail then
See all settings (B) to navigate to your Gmail settings.
- Select the Inbox tab (C) then scroll down to the bottom. Select Don't override filters (D) and save your changes.
If this does not resolve the issue, please email us at email@example.com so we can work with you to diagnose the cause.