How to use and track Read Receipts

Boomerang's Read Receipts feature offers valuable open and link click tracking data while respecting the privacy of the recipient. 

In this article:

How to enable Read Receipts and Click Tracking

1
First, compose the message you'd like to request a read receipt for, and click Track.
2
A Read Receipt request image will be inserted at the bottom of your message.
3
When you're ready, click Send & Track. You may also schedule the email using our Send Later button. When the recipient opens the email for the first time, you'll receive an email notification from us about 10 minutes later.

How to see the results of tracked messages

On the Boomerang manage page

In addition to the email notification, you can check more detailed results of all tracked messages from the Boomerang manage page:

1
Click the Boomerang Icon in the top right corner of your Gmail, and select Manage Scheduled Messages. 
2
On the Boomerang manage page, click on the Tracked Messages tab. Here, you'll see the emails you've requested read receipts for and a tally of opens and link clicks on each. Click on any message for more detailed metrics.

If you no longer need to track a message, you can hide it from the list by clicking on the checkbox next to it, then clicking the Hide From This List button at the top.

From Gmail

You can also view the results of a particular tracked message by locating it in your Sent folder:

  • White Envelope: Unopened.
  • White Pointer: No link clicks.
  • Blue Envelope: 1+ opens.
  • Green Pointer: 1+ link clicks.

For more detailed results, such as the number of opens/clicks and timestamps, open the email and click View Details:

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