What is Premium support?
Premium support consists of priority email support. When you email into the premium support inbox, your message is placed in a separate queue that is prioritized first.
How do I access Premium support?
To access the priority support email address, you can select the Boomerang icon in the upper right corner of your Gmail window and choose the ‘Premium Support' option from the menu (or, go to your Manage page, and click on Premium Support). You will only see this option if you are on the Premium subscription plan.