How to use Boomerang with your CRM
Our Premium Subscription plan includes a CRM integration that automatically captures email threads to your CRM of choice.
We support Salesforce, SugarCRM, Zoho, Highrise, Pipedrive, Capsule, and Insightly. However, if you use a different CRM that has BCC support, you may still be able to take advantage of our CRM integration!
How to enable CRM Integration
1
Click the
Boomerang icon in the top right corner of Gmail.
2
Click
Email Setting
s from the dropdown menu.
3
Check the box next to enable CRM Integration.
4
Choose the CRM you want to use from the dropdown menu. If your CRM is not listed, but still has BCC dropbox support, select
Other.
5
Enter your CRM's unique BCC address and click
Save.
6
Choose which emails you want captured in your CRM.
7
Press
OK, and all emails meeting these criteria will automatically BCC your CRM.