Canceling or downgrading your subscription

If you need to either cancel your Boomerang subscription, or change your plan to a lower tier, you can do so from the Boomerang manage page:

• How to cancel your subscription
• How to downgrade your subscription
• How to cancel your subscription billed through Apple iTunes

Our refund policy is posted here.

To find your Account information, you can either navigate directly to the Manage Page, or follow the instructions below to get there from your Gmail:

How to access the Boomerang Manage Page

1

Click on the Boomerang Icon, located in the top right of your Gmail window.

2

Click on Manage scheduled messages.

3

Scroll down to the My Account section, and click on Account.

How to cancel your subscription

How to downgrade your subscription

1

From the Account Page, click on Update.

2

Click on Downgrade under the desired plan type. The changes will be reflected at your next renewal.

How to cancel your subscription billed through Apple iTunes

If you signed up for a Boomerang plan through the Boomerang for iOS app, your subscription is billed and managed through iTunes.

To cancel using an iPad or iPhone:

1. Open Settings, then tap on your Apple ID or profile icon at the top.
2. Tap your Apple ID at the top.
3. Tap Subscriptions.
4. Locate and tap the Boomerang subscription. If you do not see one, ensure that you're signed in with the correct Apple ID.
5. Tap Cancel Subscription.

To cancel from your Mac:

1. Launch the App Store app
2. Click on either the Sign In button, or on your name from the sidebar if already signed in.
3. Click View Information at the top of the window.
4. Scroll down to the Manage section, where you'll see a Subscriptions label.
5. Click on the Manage button to the right.
6. Click edit next the Boomerang subscription. If you do not see one, ensure that you're signed in with the correct Apple ID.
7. Click Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew.